Skills
Work experience
Palletizer Technician
Canpack US, Olyphant, PA
Set up and operate a palletizer machine to maintain good quality of cans produced (within the specified quality and technological parameters).
Ensure smooth operations of production machinery and maintain them in an appropriate technical condition.
Operate palletizing equipment daily to sort, transfer and stack finished products on pallets for shipment.
Observe and keep records of any quality issues.
Supplies loading equipment with empty pallets.
Report any issues with the technical condition of the machine to supervisor. Assist with the control of production and quality specification.
Have responsibility for any assigned equipment.
Co-operate with supervisor and other workers as part of a team and production line. Assist with the implementation and maintenance of systems, including performing internal audits as required.
Perform any other duty reasonable corresponding with the role.
Process Executive
Cognizant, Jessup, PA
Responsible for answering inbound phone calls from Health Insurance members, as well as client representatives. Needed to be able to answer questions in regard to eligibility, benefits inquiries, and claim inquiries.
Lead Shift Manager
McDonalds, Milford, PA
Ensure that all operations, from greeting customers, to the quality and speed of service is kept up with according to company specifications. Responsible for overseeing that adequate maintenance of equipment is carried out, kept track of inventory, and monitored the quality of products. Completed the weekly shift schedule for the restaurant and was ServSafe Food Safety Manager certified.
Claims Examiner
Anthem, Inc., Middletown, NY
Collect documentation necessary to substantiate claims, noting problems and discrepancies as well as contacting clients and other third parties for additional information, negotiating when necessary.
Dining Room Manager
The Grotto, Milford, PA
I started as a server and was quickly promoted to Dining Room Manager. Oversaw the serving staff and addressed any issues that arose.
Team Leader
RGIS, LLC., Moosic, PA
Led small-to-medium inventories which includes setting up equipment, setting attributes for the event as well as supervising and guiding the staff within the inventory. Transmitting the inventory data to headquarters quickly following the event, for the express intent of reconciliation of the inventory. Went to Healthcare events to inventory Pharmaceutical Representatives' stock.
Owner
MM Design, Matamoras, PA
Specialized in web development, website design & graphic design. Also performed hardware and software technical support for our clients.
Education
American InterContinental University
Management, Master of Business Administration
During my Bachelor's program, I developed skills to become a strong business leader who understands business decisions, ethics, economics, quality management and continuous improvement. Became proficient at teamwork, communication, and leadership just to name a few. During my Master's program, I continued honing the skills learned previously to become an effective and efficient business manager.
During my time with AIU, I was an active member of the Business & Entrepreneurship Clubs.
An active member of Alpha Phi Sigma as well as Mu Epsilon Chapter Online of Delta Mu Delta Honor Society, an International Society in Business. Currently an active member of the AIU Alumni Association.